FREQUENTLY ASKED QUESTIONS
Everything you need to know about our products, pricing, and ordering experience.
1. What category of watches does Shiv Watch Hub offer?
We curate high-grade first-copy luxury style timepieces. These are carefully constructed timepieces engineered to reproduce the aesthetic presence, dial depth, rotating bezel mechanics, and solid bracelet weight of iconic luxury designs, offered at an accessible price point between ₹5,000 and ₹6,000.
2. Are the photographs on the website of the actual watches?
Yes, 100%. Every single product image in our catalogue is an actual studio photograph of the watch we hold in inventory. We do not use mockups or generic stock renderings. You receive the exact timepiece pictured.
3. How does WhatsApp ordering work?
When you choose "Order on WhatsApp", our system pre-fills a message with your selected watch name, quantity, price, and your delivery details. You can review and send this directly to our official business WhatsApp number (8591911485). Our concierge team will reply immediately, share live video previews if requested, and confirm your courier dispatch.
4. Can I see a video of the watch before it is dispatched?
Absolutely. We actively encourage clients to request a 360-degree video on WhatsApp before dispatch. This ensures you can verify dial aesthetics, crown functions, and clasp condition prior to shipment.
5. How is the watch packaged for transit?
All timepieces are cushioned inside a hard-shell protective presentation box, bubble-wrapped in multiple layers, and sealed in tamper-evident courier envelopes to guarantee pristine condition upon arrival.
6. What are the delivery timelines across India?
Orders are typically dispatched within 24–48 hours of verification. Delivery generally takes 3 to 6 business days depending on your city and postal code. Tracking numbers are shared as soon as the courier picks up the package.